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Google Play Data Safety ComplianceUser Data Erasure Desk

Account & Personal Data Deletion Request

In compliance with Google Play Store User Data policies, candidates and parents have the right to request the permanent deletion of their account credentials, examination logs, and stored personal profile data.

What Data is Permanently Deleted

  • Student Profile Data: Full name, gender, class/standard, date of birth, district, school name, and photo.
  • Account Credentials: Encrypted passwords, User IDs, and active login sessions.
  • Exam Attempt Records: Practice MCQ response logs, demo test history, and answer selections.
  • App Identifiers: Mobile notification device tokens and diagnostic logs.

What Data Must Be Retained

  • Statutory Financial Records: Razorpay payment receipts, fee invoice numbers, and GST tax records must be retained for up to 7 years in compliance with Indian corporate taxation regulations.
  • Audit & Legal Defense: Records of formal dispute resolutions, fraud prevention logs, or regulatory communications.
  • Merit Audit Trail: Disbursed scholarship verification records to ensure state auditor compliance.

3 Options to Request Account Deletion

Option 1: Online FormFill out and submit the verified web request form below on this page.
Option 2: Email DeskSend an email from your registered address to support@begaindia.com.
Option 3: In-AppOpen BEGA INDIA Android App ➔ Profile ➔ Security ➔ Request Account Deletion.
Submit Deletion Form

Candidate Account Deletion Form

Please provide the exact candidate and contact details used during registration so our privacy team can verify ownership.

Need immediate help with your account?

Our student helpline is open Monday to Saturday, 9:00 AM – 7:00 PM IST.